We are here to help with product details, custom requests, trade inquiries, order support, and any questions you may have before or after your purchase.

Whether you are selecting a piece for a private residence, planning a hospitality project, or confirming specifications before placing an order, our team will be glad to assist.

How We Can Help

We can assist you with product dimensions, finishes, materials, installation details, custom sizing, project-based lighting requests, trade inquiries, order support, shipping, returns, and after-sales assistance.

Email

For general inquiries, please contact us at: support@lamphaha.com

Response Time

We usually reply within 1–2 business days.

For project or customization requests, please include the product name, preferred size or finish, ceiling height, room dimensions, installation location, and delivery ZIP code when available. This helps us provide a more accurate response.

Business & Project Inquiries

For designers, contractors, hospitality projects, and bulk orders, please include the product name, quantity, delivery address or ZIP code, and any project requirements.

Our team will review the details and provide further guidance.

Order Support

If your inquiry is related to an existing order, please include your order number and the email address used at checkout so we can assist you more efficiently.

Submitting an inquiry does not create an order or payment obligation. We will contact you only regarding your request.